White glove DC WordPress maintenance, support, and development packages from our fully in-house support team.

Our site maintenance and support retainers provide our clients with the ultimate peace of mind that their site is secure and running smoothly.

From publicly traded companies to high-risk organizations that need an extra layer of security, we are specialists at providing support, security, and monitoring to WordPress websites.

White glove DC WordPress maintenance, support, and development packages from our fully in-house support team.

Many of our clients have complex websites, individual requirements, and wide-ranging technical needs beyond basic management. We provide three levels of retainer packages to ensure that clients receive all of the help they need and nothing they don’t.

Our support and retainer plans include:

  • Uptime monitoring
  • Dedicated account manager
  • Hosting and hosting management
  • Offsite backups
  • Managed WordPress version and plugin updates
  • Ongoing updates, programming, and design work
  • Security monitoring and updates
  • SSL certificates (and renewals)
  • Ongoing accessibility monitoring
  • Automatic image compression
  • SLAs, guaranteed turnaround times
  • Premium plugin licenses
  • Audit trails and logging
  • Testing and staging environments
  • Monthly performance reports

Clients often combine our support retainers with a digital marketing retainer, to create a complete package that takes care of all of their ongoing maintenance and marketing needs.

We recently transitioned from the smallest package to a medium one. What I love about Dupont Creative is their absolute flexibility with us as we’ve grown, and their ability to easily scale to meet our new needs, which includes more accessibility and strategy than before. They are a great partner.

— Alexandria, VA based Private Equity Firm

Have a question or need some extra help?

Your dedicated account manager is ready to assist. Our retainer clients are assigned a dedicated account manager who is familiar with their website and business. They can help you with edits, answer questions, and coordinate any ongoing work you may want in the future, such as new designs or functionality on your website.

Leverage our deep understanding of digital marketing and web design – regardless of what you need help with, be it technical development, design, SEO, content or online branding. Our aim is to consistently improve the performance and optimize the results you get from your digital marketing.

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Have a question or need some extra help?

Enjoy the security of owning your hosting account.

Through our trusted hosting partner, you’ll also have the peace of mind of fully owning your hosting account.  As the account owner, you can give Dupont Creative the ability to manage your website and hosting for you, all while maintaining full ownership of all of your accounts.

Hosting Services
Enjoy the security of owning your hosting account.

Choose a DC Web Design company who will partner with you to achieve your full potential.

We are a full-service digital and web design firm that works on a range of projects, from publicly traded companies and large trade associations to sole-practitioner attorneys. Our mission is to create successful, strategic, well-tailored WordPress websites and highly effective digital marketing plans for our clients.

Whether you are seeking to create a new website, improve your SEO, or enhance your social and PPC performance, we can help move your business or organization forward with better digital efficiency and marketing results.

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  • A Proven Track Record

    With over a decade of experience and over 400 projects under our belt, we know a thing or two about planning and delivering successful projects.

  • No Outsourcing

    We want things done right... so we do them ourselves. We don't outsource: all of our work is carried out by full-time, direct employees and a principal directly oversees each project.

  • Driven By Results

    We only succeed when our clients succeed. We act as a true partner to our clients and everything we do is with an eye to moving the needle on their marketing objectives.

Someone else built my website. Can you help?

Absolutely.

Clients are not typically looking to switch providers because they are thrilled with the quality of work they received from their current agency, so we have a pragmatic approach to onboarding retainer clients for sites that we did not build.

After our initial conversation, we’ll provide a complimentary baseline audit to identify areas that need attention. We will give you a ballpark cost estimate of any work immediately required and highlight any other elements that will eventually need attention.

In many cases, little remedial work is needed. We can move your website onto one of our supported hosting providers and start our maintenance and support services almost immediately. However, if your website has deeper issues, we might need to perform a more in-depth clean-up as part of our project rescue service.

The good news is that we can often salvage a great deal from even the worst websites. Once we have performed an audit and clean-up, you can rest assured that your website is in great shape moving forwards.

Are you looking for a reliable partner to manage your site?

Our maintenance and support retainers provide our clients with the ultimate peace of mind that their site is secure and running smoothly.